Nos Valeurs
Chez IPSEN LOGISTICS, le client a la priorité. Nous prenons soin de vous. Individuellement, intensivement et orienté vers la solution. Vos questions et vos problèmes pendant le transport de vos marchandises sont notre objectif. L'individualité, l'efficacité et la créativité déterminent nos actions - pour vous!
Nous sommes fiables, de confiance et transparents.
IPSEN LOGISTICS - Votre partenaire pour la gestion de vos transports.
La satisfaction du client est au centre de nos actions. En tant que fournisseur global de services logistiques actifs dans le monde entier, nous opérons dans un domaine de tension entre les besoins différenciés des clients et les conditions cadres complexes pour la mise en œuvre de nos services. Pour cette raison, garantir un niveau de qualité élevé et fiable au niveau international est une préoccupation centrale.
Pour cette raison, nous avons introduit un système de gestion de la qualité conforme aux normes ISO en 1995, que nous développons continuellement. En fait, nous travaillons sur la norme ISO 9001 et ISO 14001. Sur la base de processus et de normes clairement définis, de flux de travail organisés de manière optimale et d'une communication étroite avec le client, nous garantissons la ponctualité, la sécurité des produits, un rapport qualité / prix attractif et une conformité aux réglementations nationales et internationales. En même temps, nous offrons la flexibilité nécessaire pour pouvoir répondre aux demandes des clients dans les plus brefs délais.
La gestion de la qualité est gérée et surveillée de manière centralisée pour l'ensemble du Groupe. De cette manière, nous garantissons les mêmes standards élevés sur tous nos sites.
Les employés sont le cœur d'une entreprise. Par conséquent, la sécurité de nos employés est une exigence centrale de nos actions corporatives. Avec une organisation de santé et de sécurité qui identifie et met en œuvre des mesures de sécurité au travail, applique des instructions annuelles de sécurité au travail et fournit des soins de santé au travail aux employés, nous assurons la sécurité sur le lieu de travail.
En prenant conscience de notre responsabilité pour l'environnement, nous suivons le principe de précaution tout en traitant des problèmes environnementaux. Nous travaillons intensivement sur des processus logistiques respectueux de l'environnement et respectons les principes de durabilité.
La confiance et la fiabilité sont des priorités clés pour nous lorsqu'il s'agit d'interagir avec les parties prenantes à l'intérieur et à l'extérieur de l'entreprise. La ligne directrice est notre code de conduite contraignant à l'échelle de l'entreprise.
Nous soutenons l'initiative du Pacte mondial des Nations Unies.
IPSEN LOGISTICS is a logistics service provider operating on a worldwide basis and in contact with a broad international public. Hence, we are not isolated, but surrounded by customers, suppliers, staff and the society in general. Being a reliable, trustworthy partner and living up to this standard every day is our key to success. For us, it is essential to combine solid economic performance with correct and dependable conduct.
In order to realize this claim and to make it measurable and predictable for our partners IPSEN LOGISTICS has set up a Code of Conduct for the company and its staff. This Code of Conduct defines the company’s principles and standards to be met by management and staff worldwide with reference to their responsibility for the individual and the environment. Through their personal behavior whether on the job or in their private lives, each staff member contributes to the reputation of IPSEN LOGISTICS. In this respect, managers serve as a role model. When implementing this Code of Conduct, national particularities shall be respected as long as they do not contradict our basic principles. Compliance with national law is a prerequisite. IPSEN LOGISTICS supports the Global Compact Initiative of the United Nations by including its principles in the corporate culture as well as the daily business.
Human rights
IPSEN LOGISTICS supports and respects the protection of internationally proclaimed human rights. Moreover, we make sure that we are not complicit in human rights abuses. We respect national customs and the freedom of religion as well as social and cultural rules.
Labor standards
The company upholds the freedom of association and the effective recognition of the right to collective bargaining without involvement of government agencies. IPSEN LOGISTICS advocates the elimination of all forms of forced and compulsory labor. We condemn all forms of child labor and stand for its effective abolition. IPSEN LOGISTICS does not tolerate discrimination in respect of employment and occupation, especially when based on gender, age or descent. This applies to external conduct, but even more so within the company. Each and every staff member is entitled to be treated with courtesy and respect. Sexual harassment or workplace bullying are prohibited.
Environmental protection
IPSEN LOGISTICS supports a precautionary approach to environmental challenges. We encourage initiatives promoting environmental responsibility. We advocate the development and diffusion of environmentally friendly technologies. We are making intense efforts to develop logistic processes which are environmentally friendly and based on the principles of sustainability.
Anti-corruption policy
The company opposes corruption in all its forms, including bribery and extortion. Any benefits or gratuities to public officials or to members of their families are generally prohibited as long as they do not comply with local laws and regulations. Invitations, e.g. to business dinners, may be accepted or extended as long as they are reasonable and consistent with business practice and there is no expectation of any reciprocal consideration. The same applies to the acceptance or offer of gifts and any other form of benefits.
Lawful conduct
IPSEN LOGISTICS expects lawful conduct from all staff, suppliers and business partners. We inform all staff of applicable regulations and provisions. IPSEN LOGISTICS follows national and international law in all decision-making and consideration processes.
Health and safety at work
IPSEN LOGISTICS is perfectly aware of the employer’s responsibility for the health and safety of all staff. Consequently, we take precautions to avert accidents as well as occupational diseases and to reduce risks. We have implemented appropriate steps for limitation of damage in the event of accidents. Our staff’s safety and right to physical integrity have top priority in our entrepreneurial activities.
